How To Order
Viewing & By Appointment
Appointments can be arranged at request, they usually last 45-60 minutes.
If you are unwell, unable to make your appointment or think you may be late, please let us know - we work on an hourly basis & may have another viewing booked in to follow.
Feel free to bring your outfit & accessories, or a colour swatch if this is not possible.
If you are having your outfit made, it may be possible for Sara to incorporate fabric from your outfit into your headwear.
If you wish to try your outfit on while you look, a changing room is available.
Designs can be chosen straight from the collection in your choice of colour & a dyeing service is available.
A bespoke design and dying service is also available.
Placing An Order In Person:
Please take a moment to view our Terms and Conditions, you must agree to these before placing an order.
Collections are individually priced.
Bespoke prices on application.
Bespoke dyeing £30+.
A 50% non-refundable retainer payment is required to confirm your order.
The remaining sum is due on collection.
Payments can be made in person by card, cash, cheque or BACS transfer.
Wherever possible, please allow 3 - 6 weeks order time.
Advance orders are also welcome - it's never too early to choose your hat.
Last minute orders may also be possible, it's always worth getting in touch to see if we can help.
Prefer to not to buy or looking for a last minute solution?
Our collection of sample hats are also available to hire and whilst we don't hold a large stock of colours, it's always worth getting in touch to see how we can help.
Hiring a hat can only be arranged in person with a visit to the studio.
Full payment for hire will be taken at the time of booking and this will secure your date.
A cash retainer will be taken upon collection of the hat and will be returned to you when you the hat is returned.
In the event the hat is damaged we will be unable to return the retainer payment.
Ordering from Afar:
Please get in touch via email, phone or using our contact form.
If you have chosen from the website, quote the name and number of the hat you are interested in or with further details regarding a bespoke order.
Feel free to email any inspirational photographs to aid the design process.
Dyeing service available upon request - for colour matching, please post fabric swatches.
Colour matching starts at an additional £30 charge (depending on how many colours you require).
Wherever possible, please allow 4 - 6 weeks order time.
Last minute orders may also be available, it's always worth getting in touch to see if we can help.
Mail order requires full payment at the time of order to confirm.
Payment can be made online via the shop, a private link, BACS transfer or cheque with prior confirmation.
Local and International postage will be charged in addition, please enquire for prices, as they vary depending upon the order.
The finished hat will be sent in a hat box via Royal Mail Special Delivery or Parcel Force.
To order online visit our online shop where we have a selection of items listed.
If you wish to purchase an item that is not listed in the shop please get in touch, if the item is available or if it can be made to order, we can arrange a purchase on line.
For full terms and conditions please follow the link below.